Welcome to Laurel House Surgery
Laurel House Surgery was originally founded by Dr McFee around 1910, followed by Dr McColl.
Dr Goodliffe and Dr Weston-Smith then took over and ran the surgery which was also where Dr Weston-Smith lived for many years. Since then the surgery has progressed and today offers a wide variety of facilities, including computer aided records - which help our busy practice operate efficiently and expert staff who aim to deliver high quality patient care.
We now have 9 Doctors, who employ a wide range of specially trained employees including Advanced Nurse Practitioners (ANPs). Each member of staff is bound by the same rules of confidentiality as your Doctor and may ask you, when booking an appointment, questions to help you see the most appropriate clinician. We appreciate your help with this as they are trying to help you with the utmost efficiency.
Please refer to 'Latest News' tab for Corona Virus updates.
There is no requirement for a letter or certificate in relation to the wearing of face coverings. We will not be providing letters for facemask exemptions. Please see gov.uk website for more information.
Visiting Your GP Practice during Corona Virus Pandemic
While a few months ago anyone wearing a mask in public would have drawn stares in many countries unused to this behaviour they are now a reminder of the strange times we live in.
Wearing a face mask will help to manage the risk of the virus re-emerging as restrictions on everyday life are slowly eased. It is vital that everyone continues to play their part by making your surgery and the workplace for our staff as safe as possible.
When attending the surgery we require you to wear a face mask, scarf, snood or any other suitable covering. This will help stop the spread of the virus in the workplace and wider society so that fewer people develop coronavirus and have to self-isolate.
We will not allow you into the practice without.
Thank you for your cooperation.
Please see link below for further information https://www.gov.uk/government/publications/how-to-wear-and-make-a-cloth-face-
COVID19 is unlikely to cause a serious illness in children, but please remember children can still become seriously unwell from other causes that are always around. Please do not let concerns over COVID19 stop you from contacting medical services. If you are not sure if your child needs to be seen please go to https://www.what0-18.nhs.uk/national for advice or contact 111 or your GP. For information about crying babies go to https://www.what0-18.nhs.uk/national. If your child is severely unwell call 999 or go to ED.
IMPORTANT UPDATE - APPOINTMENT SYSTEM CHANGES DUE TO CORONAVIRUS (COVID-19) PANDEMIC
We have taken the decision to change our appointment system and the way we make appointments. This is to ensure we continue to look after our patients in the safest possible way.
We are following advice from NHS England, Public Health England and the Health Secretary.
From Monday 16th March we have now changed how we make appointments for future bookings to ensure we are prepared and you are protected.
You will now ALWAYS be telephoned by a Clinician BEFORE your appointment is booked at the surgery and we will be using telephone more frequently.
Please do not come to the surgery to make an appointment, INSTEAD phone us as explained below:
WHAT IF I ALREADY HAVE AN APPOINTMENT?
If you already have an appointment booked with us - don’t worry, the appointment has not been cancelled but you will receive a call to see if your problem can be dealt with over the phone. If you need to be seen following the phone call the Clinician will arrange an appointment.
WHAT IF I AM FEELING ILL AND THINK I HAVE CORONAVIRUS COVID-19?
- If you are worried you may have Coronavirus (COVID-19), you should cancel your appointment with us by phone (Do NOT come to the Surgery) and for advice and help go to NHS111 website https://111.nhs.uk/covid-19 or if you don’t have internet access CALL 111. Staff at 111 have been specifically trained to manage COVID-19 and should be your first port of call.
- If you have got either a high temperature - you feel hot to touch on your chest or back or a new continuous cough - this means you've started coughing repeatedly:
You need to stay at home.
Stay away from other people for at least the next 14 days. If your high temperature lasts longer than 14 days, stay at home until it's back to normal.
Testing for coronavirus is NOT needed if you're staying at home.
If you are on public transport, go home by the most direct route.
Stay at least 2 metres (about 3 steps) away from people if you can.
To protect others, do not go to a GP, pharmacy or hospital.
For full details please download and read the COVID 19 statement to patients that can be found here:
Covid-19 Statement to Patients
Covid-19 Fit/Sick Note Policy
Parking and disabled access
At Laurel House Surgery there is limited patient parking provided in our car park situated on the corner of Albert Road and Marmion Street, with access from Albert Road. In order to help other patients we ask that you only park there whilst visiting the surgery. On arrival please tell the receptionist if you would prefer to be seen downstairs.
Parking at the Fazeley surgery is available in the surgery car park. We provide ramped access and toilet facilities for use by disabled patients.
The Practice will be closed one Tuesday afternoon from 1pm each month for staff training and clinical updates. You can find more information on this by clicking the News tab.
Laurel House Summer 2020 Newsletter
PPG Newsletter Summer 2020
(Site updated 02/11/2020)