Home visits are only available for housebound patients and patients whose clinical condition prevents them from attending the surgery.

If you require a home visit, please telephone the surgery on 01827 69283 before 10:30 so that the doctor can plan their time.

Please remember that several patients can be seen in the practice in the time that it takes to make one home visit. There are also better facilities for examining and treating patients at the surgery.

A doctor or nurse may phone you first to discuss the problem and advise you of the appropriate course of action. This will help the doctor assess the urgency of the visit.

It is possible that the visiting doctor will be from the locality ‘acute visiting service’ and not one of the regular doctors from the practice.

Home Visit Policy

Our policy is in place to ensure we maintain safe and good quality care for our registered patients whilst taking into consideration the rising demands, clinician safety, access to equipment and facilities to best assess patients, which is usually at the practice.

Home visits are reserved for patients who are terminally ill or truly bedbound.

All patients other than this will be expected to attend the surgery.

Common problems such as cough, poor mobility, joint pain, general malaise, back pain, abdominal pain and abnormal test results are readily transportable by friends, relatives, car or taxi.

While it is understood that having poor mobility is inconvenient and unpleasant GP surgeries are designed to cater for patients with restricted mobility. If patients are able to attend appointments at other healthcare settings then they should also be expected to attend appointments in GP surgeries.

Tamworth Community Transport services are a voluntary organisation taking clients to medical appointments:

Telephone: 01827 66632

Email: tamcontrans@gmail.com

It is not the practice’s responsibility to arrange transport.

Benefits of Being Seen at The Practice

• Higher quality of care – full medical equipment, access to emergency equipment and medications, staff
• Can be seen quicker if required – we offer urgent same day appointments
• Face to face consultation rather than telephone consultation if appropriate

Appointments at the surgery are available 08:00 to 18:00 which should help attending appointments, also extended access appointments are available evening and weekends across the whole of Tamworth.

There is also greater availability to consult a GP or nurse at walk in centres, such as Samuel Johnson or Sir Robert Peel Minor injuries unit, outside the surgeries normal working hours, when carers or family may be able to take you, thereby avoiding the need for a GP home visit.