CQC Registration & Latest Overall Rating Report 2018

CQC Overall Rating Report February 2018



CQC and Laurel House Surgery



  •   All GP practices are now regulated by the Care Quality Commission (CQC)
  •  All GP practices must now be registered with the CQC
  • Laurel House are fully registered with the Care Quality Commission
  • Registration Date: 01.04.2013.       Registration Certificate: CRT1-549054046
  •  CQC Check to make sure the Practice meets national standards of Quality and Safety
  • CQC will listen to views and experiences of patients of the Practice
  • The Practice Patient Participation Group (PPG) is considered to be a valuable source of information about patients’ views and experiences
  • CQC will make a Scheduled inspection – normally this inspection is made, giving the practice 48 hours notice but it can be carried out at anytime, without giving any period of notice, if there are thought to be serious concerns
  •  The inspection process will last a complete day
  • CQC inspectors may choose to do a ‘Themed’ inspection, looking at a specific theme, related to a nationally recognised issue
  • On a Scheduled or Themed inspection, CQC inspectors will require contact details of two members of the Patient Participation Group (PPG), this will include the Chair and one other member of the group
  • The inspector will contact these two members and invite them to provide a views or comments about experiences of patient care at the practice e.g. Comments on standards of quality and safety, survey results of patients’ views, specific areas or any other work being carried out at the practice to gather patients’ views
  • If patients wish to know more about CQC or a practice visit please contact the Practice Manager or visit the CQC website .https://www.cqc.org.uk/

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